Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using SmartPings services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Service

SmartPings provides a messaging platform that enables businesses to send SMS and email communications to their customers. We also offer AI-powered conversation features and API access.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use SmartPings to:

  • Send spam or unsolicited messages
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious content or malware
  • Harass, abuse, or harm others

5. Pricing and Payment

You agree to pay all fees associated with your use of our services. Pricing is available on our website and may change with notice. All payments are processed securely through our payment provider.

6. Service Level

We strive for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to modify or discontinue features with reasonable notice.

7. Limitation of Liability

SmartPings shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact

For questions about these Terms, contact us at legal@smartpings.com.

© 2026 SmartPings. All rights reserved.